Privacy Policy

Last updated on 24-02-2025

This privacy policy outlines how ThumbExpert ("we", "our", "us") collects, uses, and protects any information that you ("user", "visitor") provide when accessing our website, https://thumbexpert.com (the "Website"), or purchasing from us. We are committed to safeguarding your privacy. Should we ask you to provide certain identifiable information while using our Website, rest assured it will only be used in accordance with this privacy statement.

ThumbExpert may update this policy periodically by amending this page. We encourage you to review it regularly to stay informed of any changes.

Information We Collect

  • Name
  • Contact information, including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and offers

How We Use the Information

The information we collect is used to understand your needs and provide you with better service. Specifically, we may use your information for:

  • Internal record keeping
  • Improving our products and services
  • Sending promotional emails about new products, special offers, or other information we think you may find interesting
  • Contacting you for market research purposes via email, phone, or mail
  • Customizing the website according to your interests

How We Secure Your Information

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

Cookies are small files placed on your computer's hard drive that help us analyze web traffic or recognize you when you visit a particular site. They allow web applications to respond to you as an individual, tailoring their operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our Website to tailor it to customer needs. We only use this information for statistical analysis purposes, after which the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Website.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the Website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected].

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.